improve an existing call center environment, the Cloud offers a level of
scalability, control, and disaster recovery that is not available in most
premise-based solutions. A cloud call center not only provides businesses with
new tools and call routing capabilities, but it can also have a direct impact on
a company’s bottom line.
To help clear up some of the mystery behind this unique offering, Evolve IP
is offering a special Call Center training session hosted by Evolve IP’s
Director of Call Center Practice, Rich Fox. Rich has spent over 20 years in the
Call Center world, both selling premise-based and cloud-based Call Center
solutions, and managing enterprise Call Center environments.
Please join me October 3rd at 2:00